Business Performance Management Solutions


Hyperion announced that ArthroCare Corporation has achieved improved management processes and increased accountability throughout the company using Hyperion's Business Performance Management Solutions. ArthroCare -- a $100 million maker of minimally invasive surgical products, already used in approximately two million surgical procedures worldwide -- is one of the 25 fastest growing technology companies, according to Forbes magazine, and one of Fortune's 100 fastest growing small companies in America.

ArthroCare is implementing Hyperion products to give managers in finance, sales and marketing a common set of information on a timely basis. Hyperion Business Performance Management software gives ArthroCare's business unit managers rapid visibility into performance measures by product, region or salesperson, as well as key financial measures, such as sales growth, operating margins, gross margins and distribution expenses. In addition, ArthroCare can track operational measures, such as manufacturing trends by unit or per-person productivity.

"Hyperion software enables successful management as the company grows," said Fernando Sanchez, senior vice president and CFO for ArthroCare. "At the rate we're growing, we could get out of control very quickly without Hyperion helping us understand where we are and where we are going. When things are out of control, there can be no accountability. Without accountability, you can't achieve your stated goals. With Hyperion's solutions, we are able to drill down and see what's going on, so we can ask the right person the right questions to determine the best course of action."

As a company growing approximately 20 percent per year, ArthroCare found that it could easily become like a person who wears two watches, never knowing exactly what time it is. Prior to bringing in Hyperion, ArthroCare kept track of finances and operations with spreadsheets authored by many managers across the company, as is common among companies of its size. However, reconciling conflicting versions of "what time it is" became increasingly time consuming and costly. With Hyperion solutions, business unit managers can link to daily updates to track their units' performance and make adjustments as necessary. Monthly financial closes happen faster, and the information is crisper and more consistent from the start.

"It's hard for people at companies as dynamic as ArthroCare to stay on top of all the details while keeping a perspective on the broad strokes within the organization," said Nazhin Zarghamee, chief marketing officer for Hyperion. "We help everyone stay on the same page and moving in the same direction by providing high-level insight and visibility into the details in one system."

"Before, we were making decisions based on anecdotal ideas of where growth was coming from," said Sanchez. "For us, Business Performance Management is about solid numbers every day and achievement toward stated objectives -- in our case, sales growth."

Source: Hyperion Solutions Corporation
Aug. 27, 2003


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